Alternative Dispute Resolution

In the event of a consumer dispute, the consumer can resort to the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or to the following alternative consumer dispute resolution entities:

CACCL – Centro de Arbitragem de Conflitos de Consumo de Lisboa

Rua dos Douradores, nº 116 - 2º

1100 - 207 Lisboa

Telephone: 218 807 030

Email: juridico@centroarbitragemlisboa.pt

In-person service: Monday to Friday 11:00 AM / 1:00 PM